Return Policy Table of Contents:

AllPrepared USA General Terms:

AllPrepared,USA prides itself on a tradition of outstanding customer care and support. Our devoted team of customer service representatives understands that our customers are the hallmark of our enduring partnerships. Any product can be returned :

• Within 15 days from the date the product was received
• In good condition and show no signs of damage
• If the product was damaged in original shipment or there is a defect in the craftsmanship or construction, we will refund the total cost of the product including return shipping

If you ordered the wrong product or just want to return the product (within 15 days of receipt of order), we do not pay for the initial shipping and handling cost or the cost of shipping to return the product. We will however arrange for the product to be picked up and the freight charges will be deducted from your refund. All refunds will be made in the form of the original payment. Credit card charges must be credited to the card originally charged. AllPrepared USA disclaims responsibility of damage or defective claims after (15) days of receipt of products - open packages and inspect them upon receipt. Please repack return items in original packaging (include the Packing Slip or Sales Receipt) and ship all returns to the following address:

AllPrepared USA
Attn: Returns 
42 Strawflower 
Ladera Ranch, CA 92694

If you do not have your Packing Slip or Sales Receipt, please include the following with your returned merchandise:

• The first and last name used to place the order
• The order number in your Packing Slip or Sales Receipt
• Your phone number to contact you for any necessary additional information
• Reason for the exchange or return

  *The retail cost of the food and water will be deducted from the refund when items containing food and water are returned.

100% Moneyback Guarantee

Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us if it proves otherwise. We do not want you to have anything from allPrepared USA that is not completely satisfactory.

• Time limit on returns after date of purchase:
  Within 15 days from the date the product was received. Must be in good condition and show no signs of damage.
• Refunds and Exchanges: If the product was damaged in original shipment or there is a defect in the craftsmanship or construction, we will refund the total cost of the product including return shipping.

Cancellation:

Home delivered orders can be cancelled at any time prior to your scheduled delivery date by calling Customer Service at                (888) 388-0546.

Shipping Charges on Refunds and Exchanges:

If you ordered the wrong product or just want to return the product (within 15 days of receipt of order), we do not pay for the initial shipping and handling cost or the cost of shipping to return the product and there is a 20% restocking fee. We will however arrange for the product to be picked up and the freight charges will be deducted from your refund. All refunds will be made in the form of the original payment. Credit card charges must be credited to the card originally charged. If the product was damaged in original shipment or there is a defect in the craftsmanship or construction, we will refund the total cost of the return shipping. AllPrepared USA will not pay shipping and handling cost or the cost of shipping to return product for exchanges.

Privacy Notice Table Of Contents:

 
Our Commitment To Privacy:

The Information We Collect:

This notice applies to all information collected or submitted on allPrepared USA's website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our allPrepared USA newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13

How You Can Access Or Correct Your Information:

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at (888) 388-0546 or send us an email at support@allpreparedusa.com.